THE PROTECTION OF YOUR DATA HAS TOP PRIORITY FOR US
With MULTISTUDY, data is only transmitted in encrypted form.
Data protection
Status: 02/19/2022
1 Introduction
We take the protection of the data of users of our website and/or our mobile app very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or our mobile app. Furthermore, we are committed to protecting and using your information in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets when you access the Services through your devices.
Please read the Privacy Policy carefully and ensure you fully understand our practices regarding your information before using our Services. If you have read and fully understood this policy and do not agree with our practices, you must stop using our digital assets and services. By using our services, you accept the terms of this privacy policy. Continued use of the Services constitutes your acceptance of this Privacy Policy and any changes thereto.
In this privacy policy you will learn:
How we collect data
Information about hosting and content delivery networks
How we collect data
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is retained
How we protect the data
How we deal with minors
Information on the contact form
Updates or changes to the Privacy Policy
2. What data do we collect?
Below is an overview of the data we may collect:
Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our Services ("Non-Personally Identifiable Information"). Non-personal data do not allow any conclusions as to who collected them. Non-Personally Identifiable Information that we collect consists primarily of technical and aggregate usage information.
Individually identifiable information, meaning anything from which you can be identified or could be identified with reasonable effort (“Personal Information”). The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal information with non-personal information, we treat it as personal information for as long as it is combined.
3. Information about hosting and content delivery networks
We host our website (multistudy.de) at Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter: "WIX"). WIX is a website building and hosting tool. When you visit our website, WIX analyzes user behavior, visitor sources, website visitor regions and visitor numbers. WIX stores cookies on your browser that are required to display the website and to ensure security (necessary cookies).
The data is stored on the WIX servers in Israel. Israel is considered a safe third country under data protection law. This means that Israel has a level of data protection that corresponds to the level of data protection in the European Union.
Details can be found in the WIX data protection declaration: https://de.wix.com/about/privacy
WIX is used on the basis of Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in our website being displayed as reliably as possible. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit a DSGVO; the consent can be revoked at any time.
We host our app (app.multistudy.de) at fortrabbit GmbH, Görlitzer Str. 52, 10997 Berlin.
The data is stored on the servers of fortrabbit GmbH in Ireland (EU).
The MULTISTUDY app stores cookies on your browser that are required to display the website and to ensure security (necessary cookies).
4. How do we collect data?
Below are the main methods we use to collect data:
We collect data when you use our services. Therefore, when you visit our digital assets and use the Services, we may collect, record and store usage, sessions and related information.
We collect data that you provide to us yourself, for example if you contact us directly via a communication channel (e.g. an e-mail with a comment or feedback).
We may collect information from third party sources as described below.
We collect information that you provide to us when you log into our Services through a third party such as Facebook or Google.
5. Why do we collect this data?
We may use your data for the following purposes:
to provide and operate our Services;
to develop, customize and improve our Services;
to respond to your feedback, requests and requests and to offer assistance;
to analyze request and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;
to provide you with updates, news, promotional materials and other information related to our Services. In the case of promotional e-mails, you can decide for yourself whether you wish to continue to receive them. If not, just click the unsubscribe link in those emails.
6. Who do we share this data with?
We may share your data with our service providers in order to operate our services (e.g. storing data via third-party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or address unlawful activity or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliated companies (by way of a merger, acquisition or purchase of (substantially) all assets, etc.); (v) to collect, hold and/or manage your data using authorized third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work collaboratively with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we can transfer or pass on non-personal data to third parties or use them in any other way at our own discretion.
7. Cookies and Similar Technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to collect your information automatically in order to improve the browsing experience on our digital assets, to optimize their performance and to ensure a customized user experience, as well as for security and fraud prevention purposes.
8. Where do we store the data?
Non-personal data:
Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process all non-personal data that we collect in different jurisdictions.
Personal data:
Personal information may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and other jurisdictions to the extent required for the proper provision of our Services and/or by law (as further explained below).
9. How long is the data kept?
Please note that we retain the information we collect for as long as is necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.
We can correct, supplement or delete incorrect or incomplete data at any time at our own discretion.
10. How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall, and it offers secure HTTPS access to most areas of its services.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute privacy or security of any information you upload, post or otherwise disclose to us or others.
For this reason, we ask that you set strong passwords and, if possible, do not give us or others confidential information that you believe disclosure could cause significant or lasting harm to you. In addition, since email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.
11. How do we deal with minors?
Children can use our services. However, if you want access to certain features, you may be required to provide certain information. Collection of some information (including information collected via cookies, web beacons and other similar technologies) may be automatic. If we knowingly collect, use or disclose any information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity to the child providing more contact information than is reasonably necessary to participate in that activity. We only use the information we collect in connection with the services that the child has requested.
We may also use a parent's contact information to communicate about the child's activities on the Services. Parents can see information we have collected from their child, prohibit us from collecting any more information about their child, and request that all information we have collected be deleted from our records.
Please contact us to view, update or delete your child's information. To protect your child, we may ask you to provide proof of your identity. We can deny you access to the data if we believe that your identity is in question. Please note that certain data cannot be deleted due to other legal obligations.
We will only use your personal information for the purposes set out in the Privacy Policy and only when we are satisfied that:
the use of your personal information is necessary to perform or enter into a contract (e.g. to provide you with the Services themselves or to provide customer or technical support);
the use of your personal data is necessary to comply with a relevant legal or regulatory obligation, or
the use of your personal information is necessary to support our legitimate business interests (provided that we do so at all times in a way that is proportionate and respects your privacy rights).
12. As an EU resident you can:
request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;
request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;
request rectification of your personal data held by us;
request the erasure of your personal data;
object to our processing of your personal data;
request the restriction of the processing of your personal data, or
lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as provided below.
In the course of providing the Services, we may transfer information across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your information outside of the EEA.
If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of protection of personal data is in place. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, alteration, destruction, loss or theft of your personal information and that such third parties will act in accordance with applicable laws at all times.
13. Rights Under California Consumer Protection Law
If you are using the Services as a California resident, you may have rights under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your information.
To exercise your right to access and delete your data, see how to contact us below.
We do not sell users' personally identifiable information for the intent and purposes of the CCPA.
Information on the contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 Para. 1 lit b GDPR if your request is related to the fulfillment of a contract or is required to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit f GDPR) or on your consent (Art. 6 Para. 1 lit a GDPR) if this was requested .
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose of data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
14. Updates or changes to the Privacy Policy
We may, in our sole discretion, revise this Privacy Policy from time to time, the version posted on the Website will always be current (see “As of Date” statement). We encourage you to periodically review this Privacy Policy for changes. If there are any significant changes, we will post a notice on our website. Your continued use of the Services after notification of changes has been made to our website constitutes your acknowledgment and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.
15. Contact
If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:
Name: MULTIOWL UG (limited liability)
Address: Pöstenweg 91a, 32657 Lemgo, Germany
Email address: info@multistudy.de